Opensurvey

Dataspace FAQ

Learn how to troubleshoot network issues that may occur when using Dataspace and OpenSurvey DIY services.

Check the solution when a service network error occurs

Learn what users should check when errors occur while using Dataspace and Open Survey DIY services.

Generating HAR files to identify the cause of service errors

Allowing Dataspace Support Team Access

Troubleshooting & Support

Explore frequently asked questions and answers when using embedded data features.

I have a question about embedded data (FAQ)

This article explains the permissions and method for deleting a survey created in a project.

I want to delete a survey I created in a project.

Learn about permissions and how to create projects in Space.

How do I create a project?

Getting Started FAQ

This article explains Dataspace's response collection policy.

More responses were collected than the target number of responses.

This article explains the editing features that are restricted when modifying a survey that has collection history in Dataspace.

I Want to Edit a Survey That Has Already Started Collecting

This article explains in what situations response collection is automatically stopped in Dataspace.

Collection Was Automatically Paused. What Is the Reason?

This article explains the maximum number of messages that can be sent when distributing surveys via Email, SMS, or AlimTalk.

What Is the Maximum Number of Emails, SMS, and AlimTalk Messages That Can Be Sent?

This article explains whether responses are saved when a respondent leaves a survey mid-way.

If a Respondent Leaves the Survey, Do They Have to Start Over When Accessing the Survey Link?

This article compares WebView and In-App Browser, and provides guidance on the recommended method for stable survey responses.

WebView and In-App Browser: Which Method Is Recommended?

Response Collection FAQ

Explore frequently asked questions and answers about the data import feature.

I have a question about the data import feature (FAQ)

External Data Import FAQ

This article explains how to create multiple collection groups for a single survey and use them in Dataspace.

I Want to Analyze the Same Survey Divided into Multiple Groups

This article explains confidence levels in Opensurvey Analytics, which can be adjusted based on the analyst's needs.

What Is a Confidence Level?

This article explains why 80% confidence level is provided as the default value in Opensurvey Analytics.

Why Is the 80% Confidence Level Provided as the Default?

Can I exclude typos and search terms from a word cloud?

Can I combine multiple variables when analyzing results?

OpenSurvey Analytics provides Insight AI, which automatically reads the meaning of data using OpenSurvey’s unique algorithm. In this article, we will learn about what Insight AI is.

What is Insight AI?

Cross-analysis tables are built around the analysis unit and analysis target.

What Do the Analysis Unit and Analysis Target Mean in Cross-Analysis?

Analytics FAQ

💡 Insight Wiki Frequently Asked Questions (FAQ)

Insight Wiki FAQ

Learn about the requirements that must be followed when receiving panel personal information from Opensurvey.

What Must I Comply With When Receiving Panel Personal Information?

Privacy and Security FAQ

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