Q1. Which plan do I need to subscribe to in order to use the data import feature?
The data import feature is available only with a paid subscription to the Analyze plan.
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Q2. Where can I check the status of my import credit usage?
From the Dataspace home screen, click the [Import Data] button in the upper right corner or the [Import Data] button on the detailed project screen you are working on to enter the data import screen.
You can check the status of credits that can be imported at the top right of the screen. If you click the Details button, you can check the detailed status as shown below.
Available: The total number of Import Credits purchased, minus those used and those scheduled to be used. Purchased Import Credits will no longer be available for use after their expiration date.
Used: This shows how many of your purchased import credits have been used for the import.
Total Purchases: This shows the total import credits purchased.
Additional Purchase: You can click the Additional Purchase button to enter the purchase inquiry.
Q3. The supported by Google Forms and Dataspace are slightly different. How are each imported
Google Forms and Dataspace are different tools, so they support slightly different variable types. Therefore, Google Forms import imports each variable type based on the following criteria.
Google Forms Variable Types | Variable types in analysis |
Short answer | Short text |
Long form (Paragraph) | Text |
Multiple choice questions | Optional |
Dropdown | Optional |
Checkboxes | Multiple Choice |
Linear scale (2-10 points) | Evaluation type |
Multiple choice grid | Optional x N |
Checkbox grid | Multiple choice x N |
Date (Date_month, day, year, time) | Text |
Date (Date_month,day,year) | Date and time |
Date (Date_Month,Day) | Date and time |
Time (hour, minute) | Date and time |
Chapter Questions | Import not supported (coming soon) |
File import question | Import not supported (coming soon) |
Image import question | Import not supported (coming soon) |
Add date option question | Import not supported (coming soon) |
Q4. So what are the Google Forms variable types that the current import function does not provide?
There are currently four variable types that the Google Forms import feature does not support. Improvements to the import feature for these variable types are planned for the future.
Chapter Questions
File import question
Image import question
Add date option question
Q5. How are other views in Google Forms handled when importing?
Other values in Google Forms are treated as the same type as other values in the dataspace.
Q6. Will the Google account linked to the data space be automatically logged out afterwards?
When you link your Google account for Google Forms import, your login session will automatically expire after 1 hour for security reasons. If you want to import Google Forms after the session expiration time, you must link your Google account again. Even if your Google login session expires, the data you have imported will be stored in Space and can be opened in Analysis at any time.
Q7. What happens to the imported data if I unlink the Google account linked to Open Survey?
Even if your Google login session expires, data you've imported will remain in Spaces and can be accessed in Analytics at any time.
Q8. After importing Google Forms, I collected additional responses using the form. Can I update the data linked to the additional responses?
We do not currently provide the ability to update Google Forms data that has already been imported. If you want to update Google Forms data that has already been imported, you will need to start the import process again from the beginning. Therefore, we recommend that you perform the import process after completing the response collection.
Q9. I changed the variable information after importing Google Forms. Can I update the data with the changes?
We do not currently provide a feature to update Google Forms data that has already been imported. If you want to update the variable information of a Google Form that has already been imported, you will need to start the import process again from the beginning. Therefore, we recommend that you perform the import process after completing the response collection.
Q10. I finished importing Google Forms, but when I checked the result data in Analysis, I found that some of the data had errors. How do I fix this?
When collecting responses with Google Forms, if you change the variable type after collecting the response, some data may have errors when importing.
For example, if you collect responses as a multiple-choice duplicate variable type in Google Forms and then change it to an assessment variable type in the middle and collect additional responses, some of the multiple-choice duplicate response data and some of the assessment response data will be mixed in one variable. In this case, if you delete the response data collected as multiple-choice duplicate variables before changing the variable type in Google Forms and then import it again, the error will not occur.
If there is an error in the data when importing Google Forms, even though it is not in the above situation, please share the problem with the Open Survey team by clicking the chat consultation button at the bottom right. We will help you quickly.