Opensurvey

Learn the various statistical and specialized terms used in Opensurvey analytics reports. Before you start your analysis, review the meanings of key terms to find insights hidden in your data…

Glossary of Analytics Terms

Learn how to export analyzed survey results in a variety of file formats for use in external reports or further analysis. Use the download feature at the top of the…

Result Data Download

Learn about the data download policy and security settings for surveys that include personal information questions.

Downloading Result Data Containing Personal Information

Learn about the meaning of response statuses — including completed (valid), completed (hidden), overquota, and screen-out responses — that occur during a survey, and how to check the response count…

Response Statuses and How to Check Response Counts

Survey Results Analysis Provided by Opensurvey

Viewing and Analyzing Opensurvey Results

Learn about the concept of response filters and how to set up quick filters and advanced filters. Extract only the respondent data that meets your desired conditions for analysis, and…

Setting Response Filters

Learn about the concept of confidence levels and how to configure them. Select the confidence level (80%, 90%, or 95%) that fits your analysis goals to interpret differences between groups…

Setting the Confidence Level

Learn about the concept of weight settings and how to create and apply them — a feature that lets you correct analysis results when the composition of survey respondents differs…

Setting Weights

Learn about the concept and how to use the analysis level setting — a feature that determines the basis on which your data is analyzed. Choose between response count and…

Setting the Analysis Level

Configuring Analytics Options

Learn about the concept, use cases, and key features of cross-tab analysis. Use the Cross-tab tab to compare survey data across different groups and uncover meaningful differences and insights.

What Is the Cross-tab Tab?

Learn about the concept, meaning, color criteria, and application conditions of color coding in cross-tab analysis. Use the color coding feature to review analysis results and identify key patterns in…

What Is Color Coding?

Learn about the concept and how to use the Comparative Analysis features (Compare with Total · Between-group Comparison) available in cross-tab analysis.

Comparative Analysis – Compare with Total · Between-group Comparison

Learn about the concept and components (analysis criteria and analysis target) of cross-tab tables in Dataspace, how to create them, and how to configure display settings and combine analysis units.

How to Create and Configure a Cross-tab Table

Learn how to save the cross-tab tables you've created, reload saved cross-tab tables, and share them with team members or external parties.

Saving and Sharing Cross-tab Analysis

Crosstab Tab

Learn about the key features and how to use the Report tab — a space where you can handle everything from data analysis to presentation preparation all in one place.

What Is the Report Tab?

Learn how to set up "Analysis Criteria" — a feature that lets you divide survey response data by criteria such as gender and age to identify meaningful differences between groups.

Setting Analysis Criteria

Learn about the meaning and how to use each area displayed when reviewing survey results in the Report tab — including the question content, Insight AI, variable type, response results,…

Reviewing Results in the Report Tab

Report Tab

Learn about the concept and use cases of Text AI, along with its key features — including original responses, word cloud, topic analysis, sentiment analysis, and text translation.

What Is Text AI?

Learn how to view and use original responses in the Text AI tab. Use keyword search, important response marking, and response copy features to efficiently review response data and get…

Text AI – Original Responses

Learn about the concept and reasons for using word cloud and morphological analysis in Text AI, as well as how to view the word cloud and configure morphological analysis.

Text AI – Word Cloud · Morphological Analysis

Learn about what topic analysis in Text AI is, why to use it, how to run the analysis, and how to review results.

Text AI – Topic Analysis

Learn how to add, edit, merge, and delete topic analysis results generated by Text AI, along with when to use each action. Use the topic editing feature to organize topics…

Text AI – Topic Editing (Add · Edit · Merge · Delete)

Learn about the sentiment analysis feature that automatically classifies open-ended text responses into positive, neutral, and negative sentiments, how to run it, and how to use the analysis results.

Text AI – Sentiment Analysis

Learn about the text translation feature that automatically translates open-ended responses collected in multiple languages into your desired language, how to use it, and how to apply the translation results.

Text AI – Text Translation

Analyzing Text Data - TextAI Tab

Learn how to use the variable import feature to combine external data — such as your own membership information or purchase history — with survey response data.

What Is Variable Import?

Variables Tab

Learn in detail how to hide, reorder, copy, and edit variables. Set up variables freely in a format optimized for the Analytics screen and manage your data more conveniently.

Variable Management (Edit · Hide)

Learn about the personal data destruction feature, which lets you safely delete valuable personal identifying information — such as names and contact details — collected during the response process.

Variable List - Learn about the Personal Information Destruction feature

Variables List

Learn everything from how to group multiple choices into one using variable recode to the process of creating a new variable by changing the variable name, label, type, and value…

Create Variable – Recode

Learn about the 'Combination' feature, which creates new analysis criteria by combining multiple variables. If you want to combine existing data to create new analysis criteria perfectly suited to your…

Create Variable – Combination

Learn about the 'Formula' feature, which calculates response data using arithmetic operations and functions to create new analysis metrics.

Create Variable – Formula

Learn about the 'VTL' feature, which handles complex and extensive variable processing tasks at once through text commands.

Create Variable – VTL

Learn about the 'Weight' feature, which adjusts the proportion of specific groups to ensure data representativeness when the composition of survey respondents differs from actual market conditions.

Create Variable – Weight

Learn about the 'AI Grouping' feature, where AI automatically refines open-ended responses and groups them into meaningful units.

Create Variable – Text (AI Grouping)

Create Variables

Learn how to use the Response tab — a space where you can review data at the individual respondent level and improve data reliability by excluding unnecessary responses.

What Is the Response Tab?

Learn about the concept and purpose of the Sincerity Score, and how to check sincerity-related metrics in Dataspace. Use the Sincerity Score to assess the reliability of responses and improve…

What Is the Sincerity Score?

Learn about the concept of response cleaning and how to clean data using various features in Dataspace. Use the response cleaning feature to create more reliable survey data.

How to Clean Responses

Learn about the 'Response Quality Score', which evaluates the reliability of response data as an objective score through Opensurvey's proprietary algorithm and AI analysis.

What Is the Response Quality Score?

Response Tab

프로덕트 업데이트

서비스 불만 접수

메인 홈페이지

블로그

이용약관

개인정보처리방침

Request a Demo

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

日本語

한국어

url(https://downloads.intercomcdn.com/i/o/sexqo4z0/850811/94ab0a7e1691fe5b16d73720fbe9/677c13c55551129576dd5782bd4fa28c.png)