📌 Two-factor authentication login is only available on the Enterprise plan.
What Is Two-Factor Authentication Login?
Two-factor authentication login is a feature that strengthens account security by requiring verification through an additional authentication method beyond just a password.
When a member with Security permission in a Space activates the two-factor authentication setting, each member must enable two-factor authentication in their personal security settings in order to access the Space.
In other words, even if a password is leaked, a person cannot log in without passing the additional authentication procedure — effectively reducing the risk of account hijacking.
Why Should You Use Two-Factor Authentication Login?
1️⃣ Significantly reduces the risk of account takeover and unauthorized access.
Account compromise incidents typically begin with password leaks. With two-factor authentication applied, users are verified once more through a one-time authentication code, authenticator app, or additional authentication method even after entering their password. Thanks to this double-verification structure, even if a password is exposed externally, third parties can be effectively blocked from actually accessing the account.
2️⃣ Systematically strengthens the security level at the organizational level.
Two-factor authentication goes beyond protecting individual accounts — it serves to strengthen the security policies of the entire Space. Since all members are held to the same authentication standard, internal account management levels improve and the risk of unauthorized access to sensitive data, survey results, customer information, etc. can be systematically reduced. This also plays an important role in maintaining security compliance and organizational trustworthiness.
Two-Factor Authentication at a Glance
Category | Who configures it | Where to configure |
Setting up 2FA for a personal account | All members belonging to the Space, including those with Security permission | Activate the 2FA toggle in [Profile > Profile Settings] |
Setting up 2FA for a Space | Members with Security permission | Activate the 2FA toggle in [Settings > Security] |
Setting Up Two-Factor Authentication for Your Personal Account
📌 Once mandatory two-factor authentication login is activated for a Space, it takes effect immediately. Therefore, all members belonging to the Space must set up two-factor authentication on their personal account in advance to access the Space normally.
📌 All members belonging to the Space, including those with Security permission, must complete two-factor authentication setup on their personal account first.
1️⃣ Activate two-factor authentication in Profile Settings.
step 1. Click the profile icon in the upper right of the Dataspace screen, then navigate to [Profile Settings].
step 2. Click [Edit] to the right of the phone number in 'Basic information' and enter the phone number to receive authentication codes. Two-factor authentication cannot be activated if no phone number is registered.
step 3. In the 'Security settings' section, activate the two-factor authentication toggle.
step 4. Enter your account password once more to complete the setup. Once done, you will be automatically logged out. The next time you log in, if two-factor authentication has been applied to the Space, an additional authentication procedure via your phone number will take place.
💡 Usage tip | Once two-factor authentication setup is complete, a setup confirmation email is sent to your registered email address.
💡 Usage tip | To cancel, go to [Profile > Profile Settings] and toggle two-factor authentication to OFF, then enter your password. Changes take effect from the next login, and a cancellation confirmation email is also sent.
Setting Up Two-Factor Authentication Login for a Space
📌 Two-factor authentication login settings for a Space can only be configured by members with Security permission.
1️⃣ Activate two-factor authentication in Settings.
step 1. From the Dataspace home, navigate to [Settings > Security], then activate the two-factor authentication toggle.
This setting takes effect immediately, so members who have not yet set up two-factor authentication on their personal account will be unable to access the Space.
Before proceeding with the setting, please ensure all members are informed to activate two-factor authentication in their personal security settings in advance.
step 2. The setting change takes effect for each member from their next login.
Frequently Asked Questions
Q. How can members who have not activated two-factor authentication login access the Space?
A. If two-factor authentication has not been set up on the personal account, access to a Space where this security setting is mandatory is not possible. In this case, two-factor authentication must be activated in the personal security settings.
When an access restriction notice appears at login, click [Go to settings], activate two-factor authentication, then enter the account password once more to complete the setup.
Do you have a good understanding of two-factor authentication settings?
If you still have questions after reviewing this guide, please contact us anytime via the [Customer Support icon] in the bottom right corner of your screen. Our team will be with you every step of the way to help resolve any difficulties you encounter during setup.