📌 The QR code generation feature is available on all plans.
What is 'Create QR Code'?
Creating a QR code generates a single QR code for collecting survey responses, allowing multiple respondents to participate in the survey through the same QR code.
Respondents can scan the QR code with their smartphone and access the survey instantly, without needing to type any link.
When to Use 'Create QR Code'
This method is useful when you want to encourage survey participation from a large number of people at a specific location or in an offline setting.
It allows you to collect responses quickly and intuitively even in situations where sharing a link is difficult.
When conducting on-site satisfaction surveys by placing QR codes in stores, cafes, or exhibitions
When encouraging survey participation via QR code after offline events or seminars
When collecting responses freely by inserting QR codes in posters, leaflets, or notices
Collecting Responses with a QR Code
1️⃣ Create a QR code collection group.
Step 1. Click [+ New collection group] in the upper right of the Collect screen, then select [Create QR code], or click the [Create QR code] button on the right side of the screen to create a collection group.
Step 2. A collection group named "QR code collection group" will be created. You can rename the collection group as desired.
Step 3. Under "QR code," a QR code image and link will be generated. The status is "Inactive" before collection starts.
Q. What happens if someone accesses an inactive link?
A. If a respondent accesses the link while it is inactive, a message stating "This survey is not currently collecting responses" will be displayed, and they will not be able to participate.
Step 4. Copy the link or select the desired pixel size in QR code download and click [Download].
2️⃣ Choose whether to allow duplicate responses in Advanced Settings.
Step 1. In "Advanced Settings," select whether to allow duplicate responses. By default, duplicate responses are disabled. When enabled, the same respondent can submit the survey multiple times.
💡 Usage tip | When duplicate responses are disabled, a respondent can only answer the survey once per device and browser, based on browser cookies.
Even with duplicate responses restricted, duplicates may still occur in the following situations:
If the same device accesses the survey again after 3 days
If a different browser or device is used, or browser cookies are cleared
3️⃣ Select a sampling method.
"Select sampling method" determines how respondents are selected from panelists who meet your targeting conditions.
✅ No quota
"No quota" randomly selects respondents from panelists who meet the targeting conditions.
This option is available regardless of whether screening questions are included, the collection method used, or whether the panel is from Korea or overseas.
💡 Usage tip | This is ideal when you need to collect data quickly or conduct exploratory research to get a general sense of direction.
✅ Set quota (stratified random sampling: screening questions)
When the survey includes screening questions, this method allows you to manually define the respondent composition ratio (quota) based on those questions.
💡 Usage tip | This is useful when you want to fine-tune respondent composition for analytical purposes, or when you need to manage the number of responses per group for operational reasons.
Step 1. Select [Set quota], then click [Add quota component].
Step 2. Select the screening questions and choice items to use for quota configuration, and create quota groups based on your desired conditions.
Step 3. Once quota groups are created, enter the target collection count in each cell.
4️⃣ Set the collection stop conditions.
Step 1. Enter the date and time you want to stop collection in "Collection stop date/time."
Step 2. Enter your target number of responses in "Completed responses." 1 collect credit is used per collected response. Sending credits are not consumed when collecting responses via a QR code link.
Step 3. If the survey includes screening questions, you must also enter the number of credits to reserve in "Reserve credit usage."
✅ Important notes when setting Completed responses!
Even after collection stops, respondents who have already accessed the survey can continue to the end.
If a large number of respondents access the survey simultaneously, responses may be collected beyond the reserved credit limit. Please manage your responses accordingly.
Q. Why do surveys with screening questions require both 'Completed responses' and 'Reserve credit usage'?
A. In surveys with screening questions, 1 credit is used per response regardless of whether the respondent met the screening conditions or completed the survey.
As a result, more credits may be consumed than the actual "Completed responses" count (respondents who met the screening conditions and completed the survey). To prevent this, you must also set a maximum credit limit via "Reserve credit usage."
Q. How should I fill in 'Completed responses' and 'Reserve credit usage'?
A. The stricter the screening conditions, the more respondents may be filtered out mid-survey. It is recommended to set the reserve credit count higher than the completed responses target.
However, if collection is completed before all reserved credits are used, the remaining reserved credits will automatically revert to available credits.
5️⃣ Review everything and start collection.
Step 1. Once collection starts, editing the survey will be restricted. Please review the survey one more time in the Edit screen to confirm there are no errors.
Step 2. After reviewing, click [Start collection].
Did collection go smoothly with your QR code?
If you have questions that weren't resolved by this guide, please click the [Help Center icon] in the lower right corner of the screen to contact us.
Our team will do our best to resolve any issues you're experiencing.