📌 The personal links feature is available on all plans.
What is 'Create Personal Links'?
Creating personal links generates a unique, dedicated response link for each individual respondent, even for the same survey.
Each link can only be used by one person, so duplicate responses from a single link cannot occur.
When to Use 'Create Personal Links'
This method is ideal when you want to identify and track individual respondents using your own data, or when you want to allow only one response per link.
When you need to clearly distinguish respondents (e.g., when you want to match survey responses 1:1 with customer IDs or employee numbers)
When you want to store different information per individual (e.g., when collecting personal information such as email or department as embedded data)
Collecting Responses with Personal Links
1️⃣ Create a personal links collection group.
Step 1. Click [+ New collection group] in the upper right of the Collect screen, then select [Create personal links], or click the [Create personal links] button on the right side of the screen to create a collection group.
Step 2. A collection group named "Personal links collection group" will be created. You can rename the collection group as desired.
Step 3. Under "Personal response links," enter the number of links you want to generate and click [Create].
💡 Usage tip | If you want to change the number of generated links, click the [Edit] button to update the count. Note that the number of links cannot be changed once collection has started.
Step 4. You can download the generated links as an Excel file via [Download Excel]. The links are in "Inactive" status before collection starts.
Q. What happens if someone accesses an inactive link?
A. If a respondent accesses the link while it is inactive, a message stating "This survey is not currently collecting responses" will be displayed, and they will not be able to participate.
2️⃣ Select a sampling method.
"Select sampling method" determines how respondents are selected from panelists who meet your targeting conditions.
✅ No quota
"No quota" randomly selects respondents from panelists who meet the targeting conditions.
This option is available regardless of whether screening questions are included, the collection method used, or whether the panel is from Korea or overseas.
💡 Usage tip | This is ideal when you need to collect data quickly or conduct exploratory research to get a general sense of direction.
✅ Set quota (stratified random sampling: screening questions)
When the survey includes screening questions, this method allows you to manually define the respondent composition ratio (quota) based on those questions.
💡 Usage tip | This is useful when you want to fine-tune respondent composition for analytical purposes, or when you need to manage the number of responses per group for operational reasons.
Step 1. Select [Set quota], then click [Add quota component].
Step 2. Select the screening questions and choice items to use for quota configuration, and create quota groups based on your desired conditions.
Step 3. Once quota groups are created, enter the target collection count in each cell.
3️⃣ Set the collection stop conditions.
Step 1. Enter the date and time you want to stop collection in "Collection stop date/time."
Step 2. Enter your target number of responses in "Completed responses." 1 collect credit is used per collected response. Sending credits are not consumed when collecting responses via personal links.
Step 3. If the survey includes screening questions, you must also enter the number of credits to reserve in "Reserve credit usage."
✅ Important notes when setting Completed responses!
Even after collection stops, respondents who have already accessed the survey can continue to the end.
If a large number of respondents access the survey simultaneously, responses may be collected beyond the reserved credit limit. Please manage your responses accordingly.
Q. Why do surveys with screening questions require both 'Completed responses' and 'Reserve credit usage'?
A. In surveys with screening questions, 1 credit is used per response regardless of whether the respondent met the screening conditions or completed the survey.
As a result, more credits may be consumed than the actual "Completed responses" count (respondents who met the screening conditions and completed the survey). To prevent this, you must also set a maximum credit limit via "Reserve credit usage."
Q. How should I fill in 'Completed responses' and 'Reserve credit usage'?
A. The stricter the screening conditions, the more respondents may be filtered out mid-survey. It is recommended to set the reserve credit count higher than the completed responses target.
However, if collection is completed before all reserved credits are used, the remaining reserved credits will automatically revert to available credits.
4️⃣ Review everything and start collection.
Step 1. Once collection starts, editing the survey will be restricted. Please review the survey one more time in the Edit screen to confirm there are no errors.
Step 2. After reviewing, click [Start collection].
Did collection go smoothly with your personal links?
If you have questions that weren't resolved by this guide, please click the [Help Center icon] in the lower right corner of the screen to contact us.
Our team will do our best to resolve any issues you're experiencing.