📌 Response collection is provided in Panel Self-Survey using Opensurvey panels and is available on the Professional or Enterprise plan.
Response Collection Method by Screening Question Status
Surveys with screening questions require verifying how many respondents actually meet the conditions (incidence rate). Surveys without screening questions can collect main survey responses immediately without IR verification.
Why Is IR Verification Necessary?
The incidence rate is an indicator showing what percentage of the total panel meets a specific condition, such as 'people who purchased ice cream in the past 3 months'.
When specific respondent conditions are set with screening questions, you need to verify in advance whether there are enough respondents matching those conditions to proceed with the survey smoothly.
Before Collecting Responses — Please Check!
1️⃣ Settings cannot be changed after collection has started.
Once response collection begins, the survey content and collection group settings cannot be changed. Please carefully review the survey questions and collection group settings one more time before starting collection.
2️⃣ All settings must be completed before response collection can begin.
After completing the survey, create a consumer panel collection group and complete targeting, sampling method, and quota setup to start response collection. Please check the usage procedure in Getting Started with Korean Panel Self-Survey.
Response Collection Method for Surveys with Screening Questions
✅ Collect Immediately
step 1. Select the expected IR range directly.
step 2. Enter the desired target response count in 'Target Response Count'.
step 3. Agree to the Terms of Service, click [Issue Invoice & Pay] to complete payment.
step 4. Select 'Immediate Distribution' or 'Scheduled Distribution'.
✅ Collect After IR Verification
step 1. Confirm the terms and click [Issue Invoice & Pay] to start IR verification.
step 2. IR verification is completed within 24 hours and results are notified by email. The verification result is valid for 14 days. Payment must be completed within this period to collect responses with the same conditions.
step 3. Set the target response count based on the confirmed quota-level IR, then confirm the auto-generated estimate and select [Issue Invoice & Pay]. The IR verification payment is automatically deducted.
step 4. After payment, response collection begins according to each quota group's conditions. Collection is completed within 2 days of payment.
Response Collection Method for Surveys Without Screening Questions
step 1. Enter the target response count, confirm the auto-generated estimate, and select [Issue Invoice & Pay].
step 2. After payment, response collection begins according to the set conditions. Collection is completed within 2 days of payment.
🧙 Guide for Handling Insincere Responses
If insincere responses are found while reviewing responses in the 'Analytics' tab (e.g., a respondent claimed experience with a specific product but later answered they have never used it), you can request a response replacement from the Dataspace team following the procedure below:
Go to the 'Responses' tab, select the response you judge as insincere, and copy the response content.
Click the [Contact Us] button in the 'Response Cleaning' area to activate the chatbot at the bottom right.
Submit the copied response content along with the reasons for judging it as an insincere response.
The Dataspace team will review within 1 business day after receipt and provide guidance on the course of action.