What Is the Dataspace API?
The Dataspace API (Application Programming Interface) is a gateway that allows external software or a company's internal systems to directly call and use the features of Opensurvey Dataspace.
Simply put, it is a technical means by which, without directly accessing the Dataspace web interface, you can programmatically retrieve survey lists, collect response data in real time, and fetch analysis results.
Why Should You Use the API?
1️⃣ Integrating survey response data
You can directly query survey response data stored on Dataspace's servers from your own servers. This enables flexible data utilization — such as reflecting research results in your internal analytics dashboard in real time, or automatically awarding your own store's rewards when a survey is completed.
2️⃣ Syncing your customer information
Connect customer information from your company's internal database with MY Panel information in Dataspace as a single source. When events such as membership registration, profile updates, opt-outs, or account deletions occur in your own service, the API detects these and immediately reflects them in the Dataspace profile as well — so you can always target and analyze respondents based on the most up-to-date information.
3️⃣ Utilizing survey URL parameters
You can embed information from your internal database — such as customer IDs or order details — as parameters in the survey URL. The parameter values collected this way are combined with the survey data, helping you precisely identify who the respondents are and enabling high-level analysis that links 'order information' with 'survey responses.'
When Is the API Needed?
✅ When you want to analyze your company's data together in one place
"Our company checks key metrics like revenue and user numbers all at once on an internal dashboard. Rather than checking survey results separately, I'd like to view them alongside other data in our existing dashboard. 🤔"
🧙 Here's how you can use it
Automated data retrieval: Using the API, survey response data can be automatically sent to your company's internal database on a regular basis.
Integration with external analytics tools: By connecting survey data to external analytics or visualization tools your company already uses, you can compare and review it alongside sales data or customer behavior data.
✅ When you want to keep customer information up to date for accurate targeting
"I'm worried that surveys might be incorrectly sent to customers who have left our site or opted out of marketing. I'd like the internal customer DB information to be reflected identically in Dataspace panel information. 🤔"
🧙 Here's how you can use it
Real-time information updates: When a member's status changes in your own service, the Dataspace MY Panel information can be updated simultaneously via the API.
Accurate targeting: Using panel data that reflects the latest information, surveys can be sent precisely to only those who should receive them.
Have you got a good understanding?
Using API integration allows you to use Dataspace in a more diverse and flexible way.
If you have technical questions during the API integration process or are wondering about implementation methods suited to your team's use case, please contact api@opensurvey.io. Our team responds directly, and replies are provided within 1 business day.