📌 Setting whether a response is required for a question is available on all plans.
Whether a Response is Required
To ensure smooth collection of survey responses, questions are set to required by default. In the case of required questions, respondents must answer the question to move to the next question.
How to Change Whether a Response is Required
If you want to set a specific question as an optional response, please follow the method below.
Step 1. Click the question you want to set as an optional response.
Step 2. Deactivate the required response status for that question in the [Question settings] area on the right.
💡 Usage tip | Whether each question is set to required can be checked by the star icon displayed on the question card on the left.
🧙 Guide to Required Response Settings by Question Type
Multiple rating and Sum to number questions can only be set as 'Required.'
Multiple rating and Sum to number questions are structured such that respondents enter evaluation values or figures for multiple items respectively. If some items are left blank, it may become difficult to interpret the data or the accuracy of the analysis results may be significantly reduced. In particular, since these types of questions are often used for quantitative analysis purposes such as comparison between items, average calculation, and ratio calculation, it is important that responses for all items are completely collected.
Due to these characteristics, these question types cannot be set to be responded to optionally and can only be set to a 'Required' state where all respondents must enter a value.
Have you set whether a response is required for the question?
If you still have other questions that are not resolved by this guide, please click the [Customer Center icon] at the bottom right of the screen to contact us.
Our team will do our best to help you resolve the difficulties you are facing.